Aim

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   Hong Kong Veterinary Specialty Services offers a dedicated in-house surgical referral service for veterinary clinics across Hong Kong Island, Kowloon and the New Territories, to provide improved client service and client satisfaction, as well as maintaining patient control and contact. Pet owners prefer to stay local and prefer to be treated by veterinarians they know and already have a close relationship with.

   The mobile referral surgical service benefits both the referring clinic and client-patient relationship. Surgical fees are aimed to be affordable which allow referring veterinarians to provide a quality service and maintain close client relations and still take advantage of their premises (consumables, medications, theatre fees, hospitalisation). Whenever a surgery needs an aftercare that is not available at your clinic, you can redirect them to the facility of your choice, or they can pick one of the affiliated clinics that we visit on a weekly basis.

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Focus

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   Excellent surgical outcomes and client satisfaction come from excellent communication and awareness of expected prognoses and complications, as well as the timely detection and intervention of problems. So even for cases where an excellent outcome may not be achievable, the patient is able to have an improved quality of life, and the client an efficient and thorough service. 

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Access

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   HKVSS aims to provide access to preoperative advice and discussion on cases for referring veterinarians, as well as ongoing support for cases which experience delayed or slow recoveries, progressive disease, or complications and late injuries. We will gladly provide advice and interpretation of radiographs on an informal basis, without charge to assist referring veterinary clinics. If your junior veterinarians are keen on attending a specific surgery, we will happily let them join our team once we proceed at your practice.

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Tailored

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   HK Veterinary Specialists aims to provide a hassle-free, tailored service for your clinic, from a full referral consultation, surgery and client management basis, to a strict surgical service whereby the surgery is performed at the practice with minimal client interaction.

   Full assistance and support will be provided by HKVSS surgeons regardless of the type of service elected. Our team will handle everything in connection with the anaesthesia or the surgery, this means you can keep your staff and resources for your daily duties. We bring everything we need, ranging from the specific anaesthetic monitoring, ventilators (when needed), warming devices and all the surgical equipment. 

   Booking our service can be done in a single click of your mouse or using our Whatsapp. 

Surgical fees are advised at the time of initial contact and case enquiry. Surgical fee remains fix, you just have to pick the procedure from the list and calculate your part of the bill (everything BUT the surgery/anaesthesia) by following the suggestions we listed on our price list (anticipated length of stay, pre- and postoperative tests needed). Cost estimates can be calculated by your own staff, by following the recommendations on this list. 

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